Q1: How do I create an account on ForugoGlobal?

A: Click on the "Sign Up" button on the top-right corner of the homepage and fill in your details. After verification, your account will be activated and ready to use.

Q2: How can I post a Request for Quote (RFQ)?

A: Once logged in, navigate to the "RFQ" section, provide detailed specifications of the product you need, and submit your request. Verified suppliers will then respond with tailored quotes.

Q3: How does ForugoGlobal verify suppliers?

A: We conduct thorough checks on business licenses, production capabilities, compliance with industry standards, and historical trade performance to ensure suppliers are trustworthy.

Q4: What is the process for exchanges or returns?

A: If you receive a defective or incorrect product, submit an exchange request within 7 days along with order details and supporting photos. Upon approval, we will arrange a replacement. Exchanges are subject to stock availability.

Q5: How can I provide feedback or report issues?

A: You can rate suppliers, share suggestions on platform features, or report any issues directly to our support team via the "Feedback" section.

Q6: Are there any fees to use ForugoGlobal?

A: Creating an account and browsing suppliers is free. Certain premium services or featured listings may incur fees, which will be clearly stated before purchase.

Q7: How is my personal information protected?

A: We implement strict data protection measures in accordance with our Privacy Policy. Your information will not be sold or shared with unauthorized third parties.